How we sell your products

Only on our own store at coversolid.com. We have not planned any marketplace listings, and we would ask for your written permission before creating one.

We use your product photos and specifications as you provide them, plus our own size diagrams. Every claim on a listing comes from your documents.

You give us a single-unit price per SKU, and we set the retail price. We have not taken a position on minimum advertised price. If you have a MAP policy, send it in writing with your application, and we will tell you before we list anything whether we can follow it. We will ask you before running paid ads or discount codes on your products.

Your brand name and logo appear only where you allow it. Tell us your rules when you apply, for example whether we may name you as the maker or show a ships-from line.

By email. Return windows, warranties and shipping times follow your written policy, and we tell the customer if your handling time slips. Replies may come from an AI assistant, which opens each conversation with: "I'm an AI assistant for Cover Solid. A human reviews anything I can't resolve." The assistant does not write to suppliers.

A person at Cover Solid writes to you by email, with the order number and any photos the customer sent. Returns follow your written policy. Who pays return shipping, when the customer is refunded, and how we handle a return that arrives damaged are on the partners page. If you repeatedly miss your stated handling time, or an order has to be cancelled, the written terms will say what happens.

The ship-to name and address and the order details you need to ship. Some carriers want a phone number or email for delivery notices. We have not decided whether to pass either on, and we will tell you before the first order.